Surfers Beach Holiday Apartments is committed to respecting and protecting the privacy of visitors to our web sites as well as the privacy of our actual customers.
All Information that is obtained through theSurfers Beach Holiday Apartments Website is used for the sole purpose of supporting your individual requirements and is not disclosed to any other organisation for any financial gain or advertising purpose.
For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Surfers Beach Holiday Apartments.
Visitors To Our Web Site – what information do we collect?
When you visit our web site, our web server collects basic user information about you that includes your ISP’s domain, the time you accessed our web site, and the pages from within our web site that you visit.
Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.
How do we use this information?
The basic user information collected is used to help us analyse web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.
We may from time to time disclose to third parties aggregate information on our web site’s traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our web site(s) and/or other web sites.
Note that our site provides some links to products and services offered by other companies; the company’s web site that you link to will be able to determine that you linked from our web site.
Customers – what information do we collect?
As a customer of Surfers Beach Holiday Apartments you provide us with a variety of information. This information is used for the purpose of identifying you for any account enquiries that may arise.
While you are a Surfers Beach Holiday Apartments customer , we manage information with regard to your account status, choice of products, and customer logs. In addition, we may store customers’ electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.
How do we use this information?
We use the contact information you provide us to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.
We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Surfers Beach Holiday Apartments, our customers, or others, or where Surfers Beach Holiday Apartments has a good faith belief that the law requires such disclosure.
Surfers Beach Holiday Apartments also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Surfers Beach Holiday Apartments stores or transmits for its customers. The circumstances under which Surfers Beach Holiday Apartments will disclose such electronic customer communications are when:
- It is necessary in order to provide service to the customer;
- It is necessary to protect the legitimate interests of Surfers Beach Holiday Apartments and its customers;
- It is required to cooperate with interception orders, warrants, or other legal process that Surfers Beach Holiday Apartments determines in its sole discretion to be valid and enforceable; and
- It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Surfers Beach Holiday Apartments and appear to pertain to the commission of a crime.
In this request, customers must identify their email address and contact information.
Please note, however, that Surfers Beach Holiday Apartments reserves the right to send bulletins and other important information regarding our services at our discretion.